Why ClinMicroNet works: the study of an Internet Discussion Group as a Knowledge Network
Abstract
ClinMicroNet is a closed IDG, where doctoral level Clinical Microbiologists from many countries share their knowledge and experience, to promote better professional practice and greater understanding of practical problems. This collaborative approach to resolving issues and doubts in the field of clinical microbiology transcends organizational, institutional, state and national boundaries.
Observing list communication during a 3 month period and conducting a small group user survey, this study analyses the nature of communication within the network and members' perceptions of its value. Through the use of an explicit/tacit knowledge quadrant, distinct ways in which knowledge is transferred and created are identified.
Empirical evidence shows that ClinMicroNet is more than an Internet Discussion List. It complements other existing resources by encouraging members to share experiences and collaborate in establishing best practices. Driven by a core group of active members, the network is highly participative and strongly supported. In turn, members maintain professional relationships beyond the list, which reinforces the network and the members' capacity to confront new threats and challenges in clinical microbiology.
Observing list communication during a 3 month period and conducting a small group user survey, this study analyses the nature of communication within the network and members' perceptions of its value. Through the use of an explicit/tacit knowledge quadrant, distinct ways in which knowledge is transferred and created are identified.
Empirical evidence shows that ClinMicroNet is more than an Internet Discussion List. It complements other existing resources by encouraging members to share experiences and collaborate in establishing best practices. Driven by a core group of active members, the network is highly participative and strongly supported. In turn, members maintain professional relationships beyond the list, which reinforces the network and the members' capacity to confront new threats and challenges in clinical microbiology.
Keywords
knowledge management; knowledge networks; internet discussion groups; clinical microbiology
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